Privacy Policy
This is the Privacy Policy for Prodgoal, accessible from www.Prodgoal.com. One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Prodgoal and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Definitions
“Controller” means the entity that has certain legal rights to determine the purposes for which Personal Data will be Processed and the means by which that Processing will happen.
“Customer” means the entity that has contracted with Prodgoal to receive a free, trial, or Paid Plan or other Service Offerings. For example: When a business purchases a Paid Plan and sets up accounts under that Paid Plan for employees, the business is the Customer, and each individual using Prodgoal under the Paid Plan is a User. If a one-person business signs up for its own Paid Plan, that person is both the Customer and the User. If that person invites others to set up accounts under that Paid Plan, those other people will be Users as well.
“GDPR” means the EU General Data Protection Regulation.
“Personal Data” means any information about an identified or identifiable individual, such as their name or contact information.
“Platform” means the business and work management and collaboration platform on Prodgoal.com and the Prodgoal desktop and mobile apps.
“Paid Plan” means a Customer’s subscription to the Prodgoal Platform.
“User” means an individual who uses a Service Offering. “Workspace” means the Platform instance to which Customer gains access when entering into a Paid Plan. The Workspace may contain one or more products or projects administered by Customer.
“Service Offerings” means the Platform and Prodgoal’s related support and professional services.
“Process,” “Processed,” and “Processing” refer to any means any operation or set of operations that can be performed on Personal Data or on sets of Personal Data. This includes, for example, collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure and destruction.
“Processor” means an entity that Processes Personal Data on behalf of a Controller.
“Service Data” is Personal Data or other information that Users: input directly into the Platform; create within the Platform; send to the Platform through Social sign-up links or through other apps or integrations; or provide to Prodgoal through authorized methods as part of other Service Offerings.
“Service Offerings” means the Platform and Prodgoal’s related support and professional services.
“User” means an individual who uses a Service Offering.
“Workspace” means the Platform instance to which Customer gains access when entering into a Paid Plan. The Workspace may contain one or more projects administered by Customer.
2. General information
Prodgoal will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
3. Log Files
Prodgoal follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users movement on the website, and gathering demographic information.
4. Cookies and Web Beacons
Like any other website, Prodgoal uses ’cookies’. These cookies are used to store information including visitors preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users experience by customizing our web page content based on visitors browser type and/or other information.
5. Third Party Privacy Policies
Prodgoal’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers respective websites.
6. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Prodgoal does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
7. Scope of this Privacy Policy, and a Note Regarding Service Data
Where indicated, this Privacy Policy applies to Service Data. We do not control the content of Service Data, and, because of security features in the Platform, in most cases we are unable to read such content. Under the GDPR and similar laws, Prodgoal is considered the Customer’s Processor of any Personal Data in the Service Data. Prodgoal Processes Personal Data in the Service Data under the instructions of the relevant Customer or as required by applicable law, as described in the Prodgoal Terms of Services or the alternative agreement (if applicable) signed by Prodgoal and that Customer for the Service Offerings. For any Workspace on the Platform, the relevant Customer is the one that Prodgoal authorizes to control the administrator account. Specifically, that Customer is the Controller for all information submitted by any User to that Workspace. The foregoing is true even when those Users happen to be employees of another Customer, as each Customer is a Controller of only its own Workspaces. Individuals may contact Prodgoal to ask Prodgoal to forward a request or inquiry to a particular Workspace’s administrator. Prodgoal may disclose any Service Data, including certain deleted Service Data, or data previously received from deactivated Users, to the relevant Customer, and Prodgoal provides the Customer with certain tools for modifying, deleting or taking other steps with Service Data. Accordingly, Users and other individuals should contact the relevant Customer with any requests relating to Personal Data about them that may appear in that Customer’s Service Data. If Prodgoal receives a request from a User to exercise rights in Service Data, we will refer the User’s request to the relevant Customer and cooperate with that Customer’s handling of the request, subject to any special contractual arrangement with that Customer. For requests from Customer account administrators relating to their own Personal Data, Prodgoal may handle the request directly. The Privacy Policy also applies to our handling of Personal Data that is not Service Data, such as Personal Data about:
Visitors to our websites and events; Prospective Customers and their personnel; People who sign up for our newsletters or other marketing; and Current Customers and Users, in relation to their procurement of Service Offerings and management of the relationship with Prodgoal. However, this Privacy Policy does not cover any data we Process in the context of our own recruiting and human resources management activities.
8. Types of Personal Data We Collect
In addition to Service Data, we collect contact details, professional details such as title and name of company, information about the browsers and devices and individuals use to interact with us, information about an individual’s interactions with Prodgoal or our partners, and payment information. We obtain much of this data directly from the relevant individuals, including in some cases with the technology described in the “Cookies and Automated Data Collection” section further below. We also obtain Personal Data directly from our current or prospective Customers and from other third-party sources such as resellers, distributors, list vendors and marketing companies, as well as from publicly available sources such as prospective Customer websites and third-party sites like LinkedIn.
9. How We Use Personal Data
Prodgoal uses Personal Data as follows:
To provide and improve our Service Offerings, including internal analysis of aggregate usage patterns;
To respond to questions, concerns, or customer service inquiries, and to otherwise fulfill individuals’ requests;
To send information about our current and future Service Offerings, including marketing communications by phone, email, online display advertising, and other channels; To analyze market conditions and use of our Service Offerings; To customize the content and advertising individuals see on our websites, across the Internet, and elsewhere; To enforce the legal terms that govern our business and online properties; To comply with law and legal process and protect rights, safety and property; and For other purposes requested or permitted by our Customers, Users or other relevant individuals, such as website visitors.
10. Disclosures of Personal Data
We share Personal Data as follows:
For the uses of information described above, including to make appropriate disclosures in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements; and In connection with a business sale, merger, consolidation, change in control, transfer of substantial assets or reorganization. For those purposes, we may share information with our Affiliates and other entities that help us with any of the above.
11. Legal Bases for Processing Personal Data
The laws in some jurisdictions require companies to tell you about the legal grounds they rely on to use or disclose your Personal Data. To the extent those laws apply, our legal grounds for Processing Personal Data are as follows: To honor our contractual commitments to an individual: Some of our Processing of Personal Data is to meet our contractual obligations to the individuals to whom the Personal Data relate, or to take steps at their request in anticipation of entering into a contract with them. For example, when an individual purchases admission to an Prodgoal event, we may Process their payment information on this basis. Consent: Where required by law, and in some other cases, we handle Personal Data on the basis of consent. For example, some of our direct marketing activities happen on the basis of opt-in consent, such as sending marketing emails to individuals who have requested them. Legitimate interests: In many cases, we handle Personal Data on the ground that it furthers our legitimate interests in commercial activities, such as the following, in ways that are not overridden by the interests or fundamental rights and freedoms of the affected individuals: Customer support; Marketing, including, in some cases, direct marketing such as via email; Protecting our Customers, Users, personnel and property; Analyzing and improving our business and Service Offerings; and Managing legal issues. We may also Process Personal Data for the same legitimate interests of our Customers and business partners. Legal compliance: We need to use and disclose Personal Data in certain ways to comply with our legal obligations.
12. Cookies and Automated Data Collection
In our websites, apps and emails, we and third parties may collect certain information by automated means such as cookies, Web beacons, JavaScript, mobile device functionality, browser-based or plugin-based local storage such as HTML5 storage or Flash-based storage, and other similar techniques and technologies. This information includes unique browser identifiers, unique device identifiers such as the Apple Advertising Identifier or Android Advertising ID, IP address, browser and operating system information, geolocation, other device information, Internet connection information, as well as details about individuals’ interactions with our apps, websites and emails. Such details include, for example, the URL of the third-party website from which you came, the pages that you visit on our websites, and the links you click on in our websites. As part of this, we and third parties may use automated means to read or write information on your device, such as in various types of cookies and other local storage. Cookies and local storage are files that can contain data, such as unique identifiers or other information, that we or a third party may transfer to or read from a user’s device for the purposes described in this Privacy Policy.
The cookies and other technologies described here fall into four basic categories:
Essential: These are strictly necessary to provide you with our online presence; such as access to secure areas that require registration. Users cannot refuse them without impacting functionality. Functional: These allow Users to browse or benefit from some of its features, such as setting language preferences. Similar to the essential technology described above, if these are disabled, it could impact your experience to use some functionality. Analytics: These allow us or our third-party analytics providers to collect statistics on the use of our Service Offerings and website.
Advertising: These cookies and other technologies, administered primarily by our third-party advertising partners, track users’ online activities over time and use this information to show users ads that are tailored to their individual interests or characteristics and/or based on prior visits to certain sites or apps, or other information we or they know, infer or have collected from the users. For example, we and these providers may use different types of cookies, other automated technology, and data to (i) recognize users and their devices; (ii) inform, optimize and serve ads; and (iii) to report on our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services, including how they are related to visits to specific sites or apps. To learn more about interest-based advertising, including how to opt out from the targeting of interest-based ads, contact us. You can opt out of Google Analytics and customize the Google Display Network ads by visiting the Google Ads Settings page and installing the Google Analytics Opt-out Browser Add-on from each browser on each device. If you replace, change or upgrade your browser, or delete your cookies, you may need to use these opt-out tools again. We do not respond to browser-based do-not-track signals. Please visit your mobile device manufacturer’s website, or the website for its operating system, for instructions on any additional privacy controls in your mobile operating system, such as privacy settings for device identifiers and geolocation.
You may be able to set your web browser to refuse certain types of cookies, or to alert you when certain types of cookies are being sent. Some browsers offer similar settings for HTML5 local storage, and Flash storage can be managed here.
13. Personal Data Rights and Choices (Including Direct Marketing Opt-Out)
All Users can:
Review and update certain User information by logging in to the relevant portions of the Platform.
Deactivate their accounts by contacting us through feedback section in our app, subject to any contractual provisions between Prodgoal and the Customer responsible for the account. Except when the Customer has requested closure of all its User accounts, information in a deactivated User account may be available to the Customer for some time. Deactivate data collection by our browser extension by uninstalling it.
Controls related to cookies and other automated data collection are described in the “Cookies and Automated Data Collection” section above. Anybody can unsubscribe from marketing emails by clicking the unsubscribe link they contain. Residents of the European Economic Area and many other jurisdictions have certain legal rights (including, in certain cases, under Privacy Shield) to do the following with Personal Data we control:
Obtain confirmation of whether we hold Personal Data about them, and to receive information about its Processing; Obtain a copy of the Personal Data, and in some cases, receive it in a structured, commonly used and machine-readable format, or have it transmitted to a third party in such form; Update, correct or delete the information; Object to the Processing of the information; Withdraw consent previously provided for the Processing of the information; For example, those individuals have a right to opt out of Prodgoal’s Processing of their Personal Data for direct marketing purposes.
To exercise any of those rights with respect to the Personal Data Prodgoal controls, individuals should contact us as described at the end of this Privacy Policy.
To exercise any rights relating to Service Data, Users should contact the relevant administrator for the Workspace associated with the Service Data, not Prodgoal. Individuals may contact Prodgoal to ask Prodgoal to forward a request or inquiry to a particular Workspace’s administrator or contact point. If you are a Customer account administrator or Customer account owner and require assistance with this process, such as if you want to make a request with respect to your own User data, you may contact us as described below. Many of the rights described here are subject to significant limitations and exceptions under the Privacy Shield and applicable law. For example, objections to the Processing of Personal Data, and withdrawals of consent, typically will not have retroactive effect.
14. Security
To provide security for Service Data within the Platform, we maintain physical, organizational and technical safeguards, which are subject to periodic changes.
We use different safeguards to help secure the other Personal Data we handle. No security method is perfect, and we cannot guarantee that any data will remain secure.
15. Data Retention
We hold Personal Data for as long as necessary to fulfill the purposes set forth in this Privacy Policy. Information may persist in copies made for backup and business continuity purposes for additional time.
16. Notification of Changes
Prodgoal may change this Privacy Policy to reflect changes in the law, our data handling practices or the features of our business. The updated Privacy Policy will be posted on Prodgoal.com.
17. Contact Information
If you have questions, requests or complaints relating to a Customer’s handling of your Service Data, please contact the relevant Customer. If you have questions regarding our practices or this Privacy Policy, or to send us requests or complaints relating to Personal Data, please contact us through our feedback section in the app. Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Prodgoal. This policy is not applicable to any information collected offline or via channels other than this website. By using our website, you hereby consent to our Privacy Policy and agree to its terms.
LAST UPDATED MARCH 8th, 2021.